June 22 - July 6, 2008:
Upcoming Events:
Events in
Call Center Services:
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ICMI |
Seminar |
Jul 15-16, 2008 |
Managing Sales in Contact Centers: Boost Revenues in a Sales or Service/Sales Environment
Phoenix, AZ
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ICMI |
Webinar |
Jul 15-16, 2008 |
Workforce Management: The Basics and Beyond
July 15-16, 2008 Chicago, IL
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ICMI |
Seminar |
Jul 22-23, 2008 |
Contact Center Technology: What Works, What’s New, What Drives Results Seattle, WA
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ICCM Canada |
Conference |
Oct 6-8, 2008 |
Canada's Premier Contact Center Event
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Events in
Call Center Software:
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Cincom Systems |
White Paper |
Customer Experience Management: Improving the Consistency and Quality of Customer Interactions
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Events in
Education:
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CRMXchange.com |
Webinar |
Jul 9, 2008 |
Scheduling Trends in Today's Call Center Balancing Job Satisfaction and Customer Satisfaction
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CRMXchange.com |
Webinar |
Jul 10, 2008 |
Best Practices for Achieving Call Center Workforce Optimization
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CRMXchange.com |
Webinar |
Jul 18, 2008 |
Service Star Live- The Internet Reality Show - Final Round
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CRMXchange.com |
Webinar |
Jul 22, 2008 |
Customer Trends: How are They Driving Customer Service
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CRMXchange.com |
Webinar |
Jul 31, 2008 |
Making Your Call Center a Top Performing Operation – Automatically!
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What's New 
