Canada:

Miratel -
We are a 24/7,customer-centric outbound/inbound call center, eCommerce & mail house located in Toronto. We deliver our clients superior service & support in a results driven environment based a platform of high corporate responsibility standards.

- TigerTel Communications Inc. - provides global excellence and technical innovation through interactive communication solutions, inbound and outbound call service centers, phone answering services and CRM.

SQM, Service Quality Measurement Group, Inc. - a leading Canadian call center service quality measurement and management consulting firm. SQM delivers vital information about your quality performance from a customer and employee perspective. We work closely with our Contact Center customers to translate service feedback into effective action plans.

Inbound/ Outbound/ eCommerce
OnPath - Our advanced call centre is unique in its integration of Web-enabled features into traditional inbound and outbound telemarketing. Our Canadian Web Centre supplements phone-based interaction with real-time, Internet-based communication between agents and customers/ prospects. Agents can monitor multiple Web sites, receive inbound inquiries, and interact online in real time to answer questions, place orders, or "push" additional Web pages and files.

Inbound/Outbound/eCommerce
Transcom - provides comprehensive Customer Contact Solutions to meet clients' specific needs. Working as strategic partners we manage the ongoing interaction with your most valuable assets - your prospects and customers - efficiently and professionally. Specializing in: Inbound-Outbound Customer Care, Sales-Retention Programs, Ecommerce, Email Handling, Web Forms, Chat, and IVR.

NEW - directory by application.

NEW - directory by industry specialization.