| Sponsor:
is an industry specific web site for posting jobs
and resumes. Employees can view jobs and Company Profiles
to learn about jobs and companies with call centers
in their area. Employers can post jobs and search
resumes - Go
to CallCenterJobs.com
M.
E. R - McDaniel Executive Recruiting
- 
Proven
track record of recruitment services for the Direct
Marketing, Call Center (Customer Care and Collections),
BPO and CRM /E-CRM industries. We speak the Direct
Marketing language of business and when it comes to
getting the job done, no one will do it better.
 M.E.R.,
Inc. 2007 Call Center Salary Report
 Richard
L. Bencin and Associates Call
Center Executive search firm. Over forty years of
contact center corporate, search and consulting experience
plus extensive publishing results with true name recognition
in the call center industry. For information please
call 440-546-0766.
LOMA
offers staffing tools to help you hire employees that
can do, will do, and like to do customer service work,
which improves morale, raises job performance, and
decreases turnover.
ICMI
Agent Staffing & Retention Study Final Report
- Agent staffing and retention practices /policies
in 186 small, medium and large U.S. contact centers
with management comments and a Call Center Management
Review on Agent Development and Retention.
PreVisor
-
a leading supplier of pre-employment assessments and
employee selection solutions that help employers identify
top performers. PreVisor’s solutions help streamline
and standardize hiring processes and reduce recruiting
and training costs.
InTelegy
Corporation
Employment services (customer service, telesales,
tech support, managers), consulting, and on-site performance
management services to corporate call centers in California.
Visit our website or call for a brochure with more
information.
MaraStar
Communications
Humorous animated messages to train, motivate, or
communicate to contact center or customer service
employees. Customize animations without installing
software or sending attachments. Send by email, post
to intranet site, or use in presentations.
Aon
Consulting
- Assess customer contact skills with web based or
live, role-play simulations. Valid, reliable and cost
effective with a powerful administrative program and
customizable scoring for assessment of applicants'
verbal skills. Call 800.837.4473 for more information.
Hughes
& Associates, Inc. National consulting firm
for employee relations, management training/ development,
and union issues. If unionization is a concern or
to conduct a vulnerability assessment - call (617)
923 9971 or email HughesConsulting@MSN.com
TeleManagement
Search
National executive search firm for recruiting Call
Center, Telemarketing and Customer Service management
professionals since 1985. Publishes: National Call
Center Salary Guide. Call 212-684-3500(NY), 312-527-1166(IL)
or 213-857-7010(CA)
Employease
Secure, extranet-style service that allows human resources
personnel (and their vendors, partners and trusted
advisors) to access accurate employee information
as appropriately controlled by the employer. Retain
100 percent control of administrative work.
Data
Dome, Inc.
provides the key to improving individual and team
performance. We evaluate the employee assessment tools
on the market -- their constructs and applications
-- and recommend to you the best assessment tools.
Not tied to any one manufacturer, we can evaluate
each instrument for its own contribution.
The
Gallup Organization
Strengths Management Practice helps call centers identify,
select, and develop top job performers, based on their
individual strengths. Evaluating top performers in
thousands of jobs, hundreds of companies, dozens of
industries for over 30 years.
Applicant
Tracking Systems
- following is a list of companies that handle call
center job applicant tracking for HR departments.
ATS systems help hiring managers collect the flow
of resumes into ONE central location (database) where
they can be managed according to needs of the business.
Brass
Ring - Our
process seamlessly integrates best-in-class technology,
consulting and outsourcing to deliver innovative,
comprehensive recruiting solutions.
Peoplesoft
/ Oracle
Peopleclick
- Total Workforce Acquisition — so you can successfully
attract, acquire and deploy a diverse and productive
workforce.
Vurv
Technology (formerly Recruitmax.com)
- solutions for recruitment, onboarding, job performance
and compensation management.
Taleo
- Automate
talent, recruiting, and staffing processes –
including applicant tracking, sourcing, screening,
assessment, compliance, onboarding, background screening,
and internal mobility.
|
Employment
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