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Quality Control

Higher Ground -

HigherGround, Inc. is a premier software developer of recording, data integration and reporting tools with applications used for quality assurance in Call center management as well as by public safety, financial services, healthcare, government and many other industries.

SalesBuzz - Telesales training company, offers online phone sales training for individuals and contact centers seeking to improve their phone sales skills.

InContact - is a leading provider of hosted telephony solutions, including but not limited to: IVR, ACD, CTI and Workforce Management, all hosted over our nationwide VoIP network.

Envision - is a global, award-winning provider of software and services that improves performance from the contact center to the enterprise. The company’s flexible, integrated solutions enable companies to consistently deliver legendary customer experiences by improving agent effectiveness, contact center & enterprise performance.

OnPath - Our advanced call centre is unique in its integration of Web-enabled features into traditional inbound and outbound telemarketing. Our Web Centre supplements this telephone-based interaction with real-time, Internet-based communication between agent and customer/prospect.