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Quality Control
Higher Ground - 
HigherGround, Inc. is a premier software developer of recording, data integration and reporting tools with applications used for quality assurance in Call center management as well as by public safety, financial services, healthcare, government and many other industries.
ICMI - Incoming Calls Management Institute - focused on providing clients with tools and education to maximize results and provide future returns on the consulting investment. ICMI Consulting ensures that the contact center services provided are successfully transferred to the client's own management team.
SalesBuzz - Telesales training company, SalesBuzz.com offers online phone sales training for individuals and contact centers seeking to improve their phone sales skills.