Services

• Consulting - professional consulting service: contact center management solutions for CRM and operations.

• Staffing - Employment - find the right job candidate for agent, manager and contact center executive positions.

• Financial - billing and transaction services: credit card, check, EFT Payment processing, and contact center merchant billing services.

• Supplies, Office Products and Furniture - agent and management furniture, office products, headsets, long distance and data transport.

• Lists - list suppliers, including list buyers, list sellers and lists..

• Site Selection - site selection for marketing and CRM contact centers, consultants on commercial real estate sites for sale, site assessment - analysis and Facility Procurement.

• Training - supervisor and agent training programs.

• Quality Assurance - recording- monitoring, agent assessment, and reporting tools.