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About Us

TelePlaza is a web-based (ASP) call center marketing and public relations service of ROI Teleservicing Corp., a leading call center consulting and public relations firm that focuses exclusively on the call center industry.

TelePlaza Organizes and Categorizes online contact center resources specifically focused on the call center industry. Our visitors are a "who's who" of leading call center, contact center and Fortune 1000 companies from across the entire telephone sales and customer service spectrum. TelePlaza serves two types of customers:

  1. Core Customers - Our monthly customers that visit our site to locate call center industry resources and suppliers.

  2. Client Customers - The call center suppliers, conference and trade show vendors and other industry product and service suppliers that have their information organized and categorized on the TelePlaza Call Center Directory.

Client Customers - Benefit from TelePlaza's high search engine rankings for hundreds of industry terms.

Core Customers (visitors), you can:

  • Easily locate call center resources by searching the navigation categories on every web page.
  • Locate areas of specialization within each call center category, including: call center white papers, case studies /demo's, calculators, relevant conferences and more.
  • Find new call center resources by visiting our What's New section or subscribing to the TelePlaza Digest Call Center eNewsletter sent out bi-monthly.
  • Search our Call Center Conference and Seminar calendars for nationwide and international events.
  • Find a call center outsourcing company by region such as the Northeast United States, UK or India
  • Locate international Call Centre products and services in the UK, India, Philippines, Europe...
  • Research Industry specific call center Training companies for banking, healthcare etc.
  • Purchase advanced call center technology hardware and sottware for CTI, IVR, ACD, Dialers, web enabled online agents...

Want to reach our visitors with your call center solution? - Learn more about our Directory services