SPECIAL LEGISLATION INFORMATION
American Teleservices Association - ATA
The ATA provides Customer Service and Telesales departments with the MOST comprehensive information available on the legal issues facing call centers today. The following are links to some of the many issues the ATA monitors on a daily basis:
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Gryphon - Central to the Gryphon Core are our proprietary approaches to Phone-Based Services and Consumer Preference Management (CPM). Leveraging the industry's only indemnified DNC Screening Platform and the only CPM Business Valuation Case, we unlock your largest, legally marketable universe for multiples of return on your marketing investment.
The DMA State by State Do Not Call List information can be located here.
From the Direct Marketing Association - The Telephone Preference Service (TPS) The Telephone Preference Service is a residential file of individuals throughout all 50 states and Puerto Rico who have contacted The Direct Marketing Association (DMA) and registered with TPS by providing their names, home addresses and home phone numbers. TPS also includes the official state Do Not Call Lists from the Commonwealth of Pennsylvania and the state of Wyoming. The DMA’s Telephone Preference Service is an easy and cost-effective way to purge your calling lists of consumers who do not want to receive telemarketing calls at home
Federal Trade Commission Sales Rule - Telemarketing fraud robs Americans of at least $40 billion a year. Through enforcement and consumer education we can reduce both the number of scams and the number of victims. This page provides information for consumers about telemarketing fraud. It also has resource materials for educators, companies, agencies, and community organizations to distribute to their constituencies.
DMA Teleservices Council - Includes a Quarterly Legislative Update by council in Washington DC.