Call Center Webinars

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Call Center Week Sept 2010


Aug Event Producer
10 The Smart Desktop-Anticipating customer and user needs- Cicero CRMXchange.com
12 Experience Management - The Six Crucial Steps to Delivering an Exceptional Customer Experience-Avaya CRMXchange.com
17 Extending Contact Center Workforce Optimization Solutions and Best Practices to your Back Office Operations –NICE- CRMXchange.com
24 Unified Communications- Assuring the Path to Optimized Contact Centers CRMXchange.com