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AMCAT CTI Solution - PROFILE
Contact Center Suite: CTI based unified inbound outbound system. Includes IVR, ACD, VoIP, IP predictive dialing, reporting, and call management software solutions- www.amcat.com -

DialResults -
VoIP, web based, FTC compliant, CTI Multimedia software integration for call centers. Predictive dialer. Voice recognition, PBX Integration, skill based routing, call blending, and web chat. Leasing programs available.

DOW Networks - Provides integrated call center and VoIP solutions, including: predictive dialing; monitoring; recording; scripting; Asterisk PBX; ACD; IVR; toll free numbers from 85 countries and international call termination.

Mitel Networks 6100 provides a modular suite of web based multimedia applications for contact center management. Supported across a centralized, multi-site, IP or TDM environment.

Microautomation Inc. - designs and implements CTI technology based contact center communication solutions. Contact management, computer telephony integration, and IVR.

Alliance Systems, Inc. specializes in CTI customized solutions designed by knowledgeable sales personnel and engineers. Designs, builds and tests platforms of any size, including large industrial systems.

Visual Electronics, Ltd. - founded in 1978, provides a visual communications solution. Digital-Fax displays important messages and real time data to improve efficiency 30-40%. Call 1.800.622.9893 Ext.4404

Computerwork IT Job Board - helping corporate recruiters and HR fill their computer professional needs.

KCG Consulting, Inc. is a full service independent CRM consulting firm for call center and customer service. KCG builds, fixes, analyzes and improves contact centers and customer service delivery models.

Interactive Quality Services, Inc. - patented StressTest methodology uses test calls to verify and measure response times, and capture other critical data under 'real world' conditions.

Amcom provides CTI- PC attendant console and database solutions. Specialty markets include healthcare, government/ military, hospitality and Fortune 500 contact centers.

Wygant Scientific Inc.- offers computer "PC" telephony integration, phone digital voice recording, and IVR technology for contact centers.

Avaya multimedia telephony communications systems and software for business enterprises and government agencies. Converged voice and data, CRM, messaging, multi-service networking and structured cabling.

Aspect provides CIM software technology to more than 1,100 businesses worldwide, enabling companies to more effectively manage customer interactions via voice, fax, email and the Web.

Cisco Systems worldwide provider for Internet networking. Networking solutions connect people, computing devices and networks, allowing information access or transfer without regard to time, place or type of computer system.

Epiphany provides CRM telephony applications for over 300 companies in retail, financial services, communications, technology, and travel industries, including over 20 percent of the Fortune 100.

Genesys Telecommunications Lab.- an independent wholly owned subsidiary of Alcatel, provider of CTI universal queue telecom solutions for complete customer relationship management.

Line4, Inc. provides CTI multimedia eCommerce Customer Care. Integrate computers, telecommunication and the Internet. Improve efficiency through reduced costs and enhanced customer interaction.

     

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