Dialing Systems

IVR - VRU - Voice

PBX, ACD, etc.


VoIP / ASP Solutions


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Companies Added:



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USAN - makes awar-winning software that delivers inbound/outbound calling, IVR, scripting, reporting and more. Open architecture allows customization and integration with existing systems for scalability.

Avoxi - Integrated call center and VoIP: predictive dialing; monitoring; recording; scripting; Asterisk PBX; ACD; IVR; toll free numbers from 85 countries and international call termination.

Technology for Business, Corp. - www.tfbc.com. Our website provides summary information about the entire range of TFB software products and services.

Mitel Networks 6100 Modular suite of web based multimedia applications for inbound-outbound contact center management. Supported across a centralized, multi-site, IP or TDM environment.

Microautomation Inc. - designs and implements CTI based communication solution. Contact management, computer telephony integration, and IVR.

Interactive Quality Services, Inc. - patented StressTest methodology uses test calls to verify and measure response times, and capture other critical data under 'real world' conditions.

FacetPhone an IP-PBX that integrates phone systems with desktop computers for improved contact center customer service and productivity with lower costs. Voice mail unified messaging, auto-attendant, ACD, CTI, enterprise IM, branch office support, on a robust UNIX-Linux engine.

Computerwork IT Job Board - helping corporate recruiters and HR fill their computer professional needs.

DVS Analytics - offers computer "PC" telephony integration, phone digital voice recording, and IVR technology for contact centers.

Avaya Multimedia telephony systems and software for business enterprises and government agencies. Converged voice and data, CRM, messaging, multi-service networking and structured cabling.

Aspect - CIM software technology for more than 1,100 businesses worldwide, enabling companies to effectively manage customer interactions via voice, fax, email and the Web.

Cisco Systems worldwide provider for Internet networking to connect people, computing devices and networks, allowing information access or transfer without regard to time, place or type of computer system.

Infor - provides CRM telephony applications for over 300 companies in retail, financial services, communications, technology, and travel industries, including over 20 percent of the Fortune 100.

Genesys Telecommunications Lab - an independent wholly owned subsidiary of Alcatel, provider of CTI universal queue telecom solutions for complete customer relationship management.

Touchstar - develops, markets and sells CTI integrated PC-based call-center solutions. Provides customized call center technology for global businesses.

Extraprise enables call centers to implement innovative growth strategies providing a complete range of strategy, creative and technology capabilities that help transform businesses.

Syntelate Corporation - fast, flexible and cost effective CTI campaign management product that allows call centers to ensure profitable and professional customer interaction contact.

NEC - Corporate Networks Group helps companies realize the potential an integrated environment represents. Reliable and flexible products, innovative services and solid business solutions.

Noble Systems - providing "total solution" value in customer contact technology for over 12 years.

Centergistic - Professional Services business/ technology consulting which includes assessment of call center needs, product planning and systems integration. Implements Centergistic products and is a VAR for RightNow Web.

Apex IT Inc. uses advanced open integration architecture and other innovative technology to integrate CRM with eBusiness, back office and other enterprise software applications.

NICE - specializes in the area of performance improvement. Powerful and practical solutions are designed to deliver exceptional results to business performance.