| eGain
- PROFILE
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Integrated contact center management software. Scalable
platform with multi-channel/multi-site management
and CTI integration. In-house or hosted deployment.
24 of the 50 largest global companies rely on eGain
for multichannel customer interaction call centers.
AMCAT
eBusiness Contact Center Software
- PROFILE
Excel at cross-sells/ up-sells and improve customer
service with multi-channel customer interactions via
phone, fax, web, ecommerce website, text-SMS, and
email. Call centers CTI software solution - www.amcat.com
emailtopia
email response management
Intelligent, server-based application integrates with
standard email clients to route, track and archive
"corporate asset" inbound messages. Customizable
rules, complete history and a powerful reporting engine
for improved call center CRM.
Centerforce
Provider of contact center, Ecommerce and workforce
management solutions. ASP-driven applications improve
workflow, reduce labor costs and enhance service in
support of eCommerce, customer relationship management
or any enterprise staff demand activity.
Talisma
eBusiness software solutions that integrate all communication
channels: Website self help, email, forms, chat, VolP,
fax, phone, wireless, and face-to-face meetings. Improve
customer service and marketing while leveraging customer
data across your enterprise.
Safe
Harbor
- A full-service American eBusiness solution: professional
contact center consultants for a predictable monthly
fee, not just a website or management software tool.
Save significantly on start-up costs, reduce risks,
and speed your time-to-market with proven ROI service.
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