eGain - PROFILE - Integrated contact center management software. Scalable platform with multi-channel/multi-site management and CTI integration. In-house or hosted deployment. 24 of the 50 largest global companies rely on eGain for multichannel customer interaction call centers.

AMCAT eBusiness Contact Center Software - PROFILE
Excel at cross-sells/ up-sells and improve customer service with multi-channel customer interactions via phone, fax, web, ecommerce website, text-SMS, and email. Call centers CTI software solution - www.amcat.com

emailtopia email response management Intelligent, server-based application integrates with standard email clients to route, track and archive "corporate asset" inbound messages. Customizable rules, complete history and a powerful reporting engine for improved call center CRM.

Centerforce Provider of contact center, Ecommerce and workforce management solutions. ASP-driven applications improve workflow, reduce labor costs and enhance service in support of eCommerce, customer relationship management or any enterprise staff demand activity.

Talisma eBusiness software solutions that integrate all communication channels: Website self help, email, forms, chat, VolP, fax, phone, wireless, and face-to-face meetings. Improve customer service and marketing while leveraging customer data across your enterprise.

Safe Harbor - A full-service American eBusiness solution: professional contact center consultants for a predictable monthly fee, not just a website or management software tool. Save significantly on start-up costs, reduce risks, and speed your time-to-market with proven ROI service.

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