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Blogs / Newsletters

TelePlaza Digest - Join over 18,500 TelePlaza Newsletter Subscribers - The TelePlaza Digest is published every other Tuesday and is FREE to TelePlaza visitors. The Digest covers everything new added to TelePlaza in the past 2 weeks with news on call center products, services, seminars, conferences and trade shows.

CRMXchange provides a bi-monthly newsletter direct to your email box- filled with contact center and CRM information. Visit their home page to sign up. RealMarket is the source for the latest breaking CRM news, weekly CRM web casts, and CRM resources.

CRMAdvocate - seeks to accelerate the acceptance of CRM solutions beyond early adopters through education, awareness and example.

Dartnell's Effective Telephone Techniques - Give your outbound telemarketing and telesales representatives the competitive edge they need with this highly effective training newsletter designed to help them make more sales faster! They will learn proven marketing techniques for better selling and personal motivation to help them overcome the fears of cold calling, the stress of rejection, and handling difficult customers.

Customer Service Group Newsletters - The Customer Communicator is especially written for frontline customer service representatives. Each month this lively publication provides your CRM reps with the skills, techniques and motivation they need to become productive members of the customer service team.