| Sponsored
by:
Telesales
Training, Seminars - online or in person!
(9
TITLES)
 TITLE:
Guerrilla Teleselling: New Unconventional Weapons
and Tactics to Sell When You Can't Be There in Person
(Guerrilla Marketing Series), by Jay Conrad Levinson,
Orvel Ray Wilson, Mark S.A. Smith
Stress in call centers is a big problem. A new exclusive
survey reveals that 98% of call center professionals
experience at least one stressful call daily. Calls
from irate customers are the leading cause of Tele-Stress.This
problem demands common sense strategies that work. This
book has them. You get a practical explanation of what
stress is, how it affects your body and how to overcome
it. You get easy to read short stories along with relevant
cartoons. You get the most extensive and comprehensive
survey ever conducted on call center stress. You get
the experience of one of the leaders in the customer
service and call center industry. Every call center
agent should read this book.
PURCHASE
AT AMAZON.COM
 TITLE:
Secrets of Successful Telephone Selling: How to
Generate More Leads, Sales, Repeat Business, and referrals
by Phone by Robert W. Bly
For individual professionals or small business owners,
here is a step-by-step program for using the phone to
generate sales leads, qualify prospects, follow up,
close sales, service accounts, get repeat orders,and
ensure profitable returns.
PURCHASE
AT AMAZON.COM
Title:
Telesales Tips From The Trenches: Secrets of
a Street-Smart Salesman by Joe Catal
This 217-page book is for anyone who ever has to call
a total stranger who has never heard of you or your
company, and you're trying to ask him for money, an
appointment, or get an information package in his
hands on the initial call.
View
Synopsis
Title
: AMA Handbook for Managing Business to Business
Marketing Communications. by J. Nicholas De Bonis(Contributor),
Roger S. Peterson, Joe Vitale
View
Synopsis
Title
: Selling the Invisible: A Field Guide to Modern
Marketing, Beckwith, Harry. Warner Books, 1997
View
Synopsis
Title
: Business to Business Direct Marketing: Proven
Direct Response Methods to Generate More Leads and
Sales. by Robert W. Bly
View
Synopsis
Title : Maximizing Call
Center Performance: 136 Great Ideas for Your Call
Center by Madeline Bodin
View
Synopsis
Title : Customers.Com:
How to Create a Profitable Business strategy for the
Internet and Beyond by Patricia B. Seybold (Contributor)
View
Synopsis
Title : Encyclopedia of
Telemarketing
View
Synopsis
Title
: The Complete Guide to Telemarketing Management
by Joel Linchitz
View
Synopsis |
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