| TelePlaza.com Digest eNewsletter (week of 02/23/09) |
| The following is ALL the information added to TelePlaza in the past 2 weeks. |
This Newsletter is Sponsored by:
Call
Center Demo & Conference
Miami, FL Feb. 25-27 2009
ICMI's conferences are created with a depth of expertise and
resources that
no other
conference organizer can offer. Over the past 22 years, our
exclusive devotion
to the
contact center industry has made us the trusted source for
reliable, product-neutral
information and guidance.
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New Companies in Directory|
| | Call Centers (Outsourcing)
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View web site to see more content)
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OneWorld Connections, Inc.
- OneWorld Connections is a 330-seat customer interfacing facility providing comprehensive solutions for inbound, outbound, and live chat support and email response services 24 hours a day, 7 days a week....
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| | Computer Telephony (CTI)
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View web site to see more content)
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Digital Voice Systems Inc.
- DVS provides highly scalable communications software with PBX, ACD w/multimedia queuing, IVR, Quality Monitoring, Screen Pop, Unified messaging, Fax, Workforce Management, Outbound Dialer applications all running on a single Windows...
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SafeSoft Solutions
- Hosted affordable outbound system with a high ROI for call centers of all sizes. Our VoIP predictive dialers enhance marketing and collections productivity. Hosting saves your company money and eliminates...
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DialResults VoIP CTI Predictive Dialer & PBX 's
- By having our VoIP Predictive Dialer utilize main stream technologies, and open platform architectures, DialResults® CTI and contact center software can be customized to fit your company's needs now and...
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Telcom Solutions, Inc.
- Telcom Solutions, Inc. has been a Certified Business Partner of Avaya for over a decade. Providing the best in class products and services available in the communications industry is our...
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| | Call Center Services
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View web site to see more content)
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Lieber & Associates
- Consultants improving contact /call center management, staff, metrics and technology. Lieber & Associates advises clients on customer service, inbound sales and B2B outbound telesales.The firm integrates call centers with the...
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Tooty Inc.
- We have a track record of saving and making our customers money! We work with you to set up scripting and specific guidelines for each type of sales opportunity. Blending...
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--View Events specific to Call Center Services--
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Events in
Call Center Services:
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performanceAgents |
White Paper |
Four Whitepapers:
1. Service to Sales Transition Failures
2. Replicating Top Performers
3. Baby Boomer Exodus: Retaining Knowledge
4. Preventing the Typical Telemarketing Paradox (B2B) |
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Tooty Inc. |
White Paper |
Poor Customer Service- Whose Fault is it anyway? |
--Back to top-- Events in
Education:
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CMP Media |
Conference |
Feb 25-27, 2009 |
At Call Center Demo & Conference: Miami you’ll experience an educational program filled with real-life best practices and actionable solutions to help you to implement... |
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CRMXchange.com |
Webinar |
Feb 26, 2009 |
Customers Rule in a Recession-Six Ways to Keep Your Customers During a Recession |
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CRMXchange.com |
Webinar |
Mar 3, 2009 |
Agents Desktops, The Contact Center’s Universal Remote |
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CRMXchange.com |
Webinar |
Mar 5, 2009 |
The Power of Presence for Customer Care: Buddy Lists and (Far) Beyond |
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CRMXchange.com |
Webinar |
Mar 10, 2009 |
Exploring the Power of Analytics – From Cost Reduction to Customer Experience Excellence |
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CRMXchange.com |
Webinar |
Mar 17, 2009 |
How to Get More From Your Existing IVR: Reduce Call Volume & Increase Satisfaction |
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Worldwide Business Research |
Conference |
Apr 27-30, 2009 |
Secure your place now for Field Service 2009 and ensure your workforce is prepared to optimize global service in the most challenging economic climate of... |
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Advertising:
The TelePlaza Digest reaches over 17,000 Call Center Executives every other week. For advertising information and rates, contact Jim Moylan. Tel: (800) 422-4932 or send an email. |
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