M.E.R. is the premier Executive Search Firm in the Direct Marketing, Call Center (Customer Care and Collections), BPO and CRM/E-CRM industries.

Call Centers represent the largest communication channel in a CRM model and we support all aspects of the CRM/Call Center industry including customer care and collections. Our clients include some of the largest outsource providers and Fortune 500 companies focused on CRM, direct marketing, BPO (Business Process Outsourcing) and collections.

We support all levels of CRM roles from; sales, marketing, HR, operations, customer care, collections, hardware, software, in-house or outsource. Through the entire life cycle of a customer relationship, we are there to support your most stringent requirements.

Our Difference
M.E.R. has a proven track record of recruitment services for the Direct Marketing, Call Center (Customer Care and Collections), BPO and CRM/E-CRM industries. This is what we do and do very well.

We understand organizations that represent leading industry innovators and who have built their direct success on the fundamentals of acquiring, retaining and growing customer relationships in their organizations.

We speak the Direct Marketing language of business and when it comes to getting the job done, no one will do it better than MER.

If you are looking for a recruitment specialist in these fields, you have come to the right company.

Call Centers represent the largest communication channel in a CRM model and we support all aspects of the CRM/Call Center industry including customer care and collections. Our clients include some of the largest outsource providers and Fortune 500 companies focused on CRM, direct marketing, BPO (Business Process Outsourcing) and collections. We support all levels of CRM roles from; sales, marketing, HR, operations, customer care, collections, hardware, software, in-house or outsource. Through the entire life cycle of a customer relationship, we are there to support your most stringent requirements.