 Call Center Services |
 CallCenterJobs.com - This is a test profile
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| ICMI - For nearly 30 years, ICMI has been in the business of improving contact centers. Whether it be your people, your processes or your strategy, we want to partner with you to take your customer service to the next level.
Also known as the Intern...
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BenchmarkPortal - BenchmarkPortal is the global leader in Call Center Benchmarking, Call Center Certification, Call Center Training and Call Center Consulting. Since its beginnings in 1995 under Dr. Jon Anton of Purdue University, BenchmarkPortal has grown with the co...
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SalesBuzz.com - Michael Pedone, founder and CEO of SalesBuzz.com, is a name well known to many in the world of online business. He launched an internet marketing company during the dot com meltdown and defied the odds by turning it into a massively successful ventur...
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HireIQ Solutions Inc. - HireIQ is a team of talented, motivated and experienced human resources, workforce optimization and advanced technology professionals. Their objective is to help companies improve their recruiting processes, hire better performing labor, and facilita...
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ClearView - ClearView™ is the revolutionary business solution that brings new levels of visibility and accountability to all levels of your organization. By allowing you to see the weaknesses and strengths of each individual agent, ClearView™ enhances communicat...
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| Call Center Software |
eGain - eGain is a leading provider of customer service and contact center software for in-house or on-demand deployment. Trusted by prominent companies worldwide, eGain has been helping organizations achieve and sustain customer service excellence for over ...
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USAN - USAN is an acronym for United States Advanced Network. They are a technology company based near Atlanta, GA., that provides hosted contact center technology, and they are experts in customer experience management.
USAN offers a communications net...
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| Interactive Intelligence - Interactive Intelligence is a global provider of contact center, unified communications, and business process automation software and services designed to improve the customer experience. The company’s standards-based, all-in-one IP communic...
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| VPI -
Founded on the principles of innovation and superior service since 1994, VPI partners with their customers to ensure their success – delivering software that gets the job done, not shelf wear.
VPI builds software that is changing the way...
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Moxie - Moxie enables contact centers to provide guided, relevant engagement to their customers throughout the entire digital journey.Through Moxie’s solutions, companies can anticipate intent, connect in real-time and engage with customers to increase total...
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Melissa Data Corp. - Melissa Data Corp. provides U.S., Canadian and international address, email, name and phone verification, postal encoding, and merge/purge solutions. The company also offers local API and a 24/7 on-demand Web service that instantly validates and corr...
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LiveOps, Inc. - Transform your on-premise call center solution into a true cloud contact center with LiveOps virtual call center software.
Only LiveOps lets your business rapidly deploy an instantly scalable, true multi-tenant contact center solution to reveal be...
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Bright Pattern - Offer your customers the convenience of web chat. It can lower costs, improve customer satisfaction, and significantly improve online revenues. And, because it supports effective multitasking, chat can considerably reduce per-transaction costs, and y...
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| Call Centers (Outsourcing) |
| ETI Sales Support - Customer Acquisition is not just about setting appointments for this week’s leads – it’s about building a Pipeline of Sales Opportunities for your sales force and keeping your Pipeline filled with a stream of qualified leads for all your tomorrow’...
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The Connection - The Connection® blends people, strategy and technology to provide engaging experiences through call center services, call center consulting and training and development solutions. We believe that every customer experience is a journey, and everyone's...
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| Intelemedia Communications - Intelemedia offers a new breed of call center services by combining industry-leading technology with a platform uniting top performing agents from multiple call center companies. Since 1993, Intelemedia has developed elegant telephony and data sol...
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| InSO International Call Center - Inso was founded in 2003 as an Specialty Answering Service - SAS’s call center services were created with your organization in mind. Whatever your n...
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Afni - Global Response - Global Response is recognized as a leading provider of outsourced customer contact solutions and call center services for brands in such diverse industries as omni-channel retailer, healthcare, insurance, automotive, financial, hospitality, educat...
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| EMS Inc. - As a recognized leader in Customer Service Outsourcing, EMS CRM (EMS) provides a 360 degree customer care program that meets all of your customer contact ne...
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| Advanced Marketing Solutions - Advanced Marketing Solutions
CONCIERGE LEVEL PROSPECT/CUSTOMER SUPPORT AND OUTREACH…
Advanced Marketing Solutions understands that your cu...
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| Computer Telephony (CTI) |
| IQ Services, Inc - Load Testing and Availability Monitoring For Contact Center and E-Commerce Solutions Easy. Fast. Affordable. Accurate. Interactive Quality Services (IQ Services) is a leader in load testing and availability monitoring for contact center and e-comm...
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Convoso - SafeSoft Solutions is a leader in cloud-based call center software for businesses and call centers of all sizes. Their integrated call center solution includes a high-speed predictive dialer, feature-rich productivity suite, CRM, reporting tools and ...
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Fonolo - Fonolo has developed a software technology known as In-Call Rescue, a cloud-based solution that easily hooks into your existing call center infrastructure, with minimal impact to your business processes. When hold times are too long, customers are of...
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VoltDelta - Partner with VoltDelta to deliver exceptional customer service with our virtual contact center solution. This means:
* Engaging your customers within their channel of choice
* Scaling securely and reliably to meet your growing bu...
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Virtual Hold - With more than a decade of experience, Virtual Hold helps customers and companies enjoy positive interactions and reinforces their relationships.
In a world where calling an inbound toll free number is not a customer’s first step, a new so...
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8x8, Inc. - 8x8 hosted VoIP communications free companies from the burdens of outmoded on-premises systems that thwart productivity and drain profits. Their flexible, scalable cloud solutions combine ease of use and management simplicity with rigorous security, ...
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| Education |
MetricNet - MetricNet is the leading source of benchmarks, scorecards, and performance metrics for Information for Technology and Call Center Professionals worldwide. Their mission is to provide call and contact centers with the benchmarks needed to run a call c...
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