1. Customers First
U.S. owned, New York City based call center currently operates a 500 seat state of the art facility in India. We will implement or joint venture with your call centers, so you can increase your client base by decreasing your client cost per hour. We typically charge $11.00 per hour, all inclusive, for call center applications, while BPO and data entry are competitively priced on a per project basis. Excellent references are available.
2. Stratasoft, Inc.
Industry leading hosted or on-site VoIP, ASP and home/remote agent solutions from Stratasoft. Features include:
Inbound: ACD, IVR, Intelligent routing, SLA performance.
Outbound: Predictive, Preview, Progressive and Automated Dialing.
Full call blending, dynamic branch scripting, dynamic lead builder, quality monitoring, digital voice recording and much much more.
See the difference with a proven quality solution.
3. Blue Pumpkin
offers industry-leading workforce optimization solutions that improve the performance of a customer contact center's most important and valuable asset - their people. Our customers improve profitability, increase customer satisfaction, and raise employee productivity through our innovative applications and best-practices professional services. Our solutions enable companies to establish measurable goals, develop long-term staffing plans, deploy resources, manage employee performance, evaluate the results, and implement on-going improvements
4. LeadMaster
- offers the ultimate closed loop CRM solution. By streamlining the contact center and connecting it directly with sales and marketing, LeadMaster maximizes both results and revenue. Collect valuable data from every touch point – telemarketing, websites, direct marketing, trade shows and more – in a centralized online database accessible instantly from any web browser. Track leads to promote timely follow-up, feedback and accountability. Measure ROI of every dollar spent to pinpoint the most successful campaigns.
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Travel Call Centers
