1. EmployeeAnswers
specializes in Behavioral Assessment Testing for call center professionals. We analyze all positions from Telephone Reps. to Management and provide six (6) different reports for facilitating the selection, development and retention process.
2. Data-Tel Info Solutions
Data-Tel Info Solutions' vision is to be the most cost effective worldwide provider of contact center software and technology solutions. We will continue to provide innovative products and contact center solutions that exceed our customers' expectations by providing excellent customer support and service. Pride and Innovation will continue to be the framework for our success as we accommodate customized solutions within any budget.
3. Jens Moeller Consulting Ltd.
Jens Moeller has deep experience with both contracting sides of Outsourcing projects in the Call Center / CRM arena:
On the one hand, he supports Outsourcing Bureaus to shape their Positioning, Go-To-Market Strategy, Service Level Agreements (SLAs), negotiations and Marketing & Sales activities.
On the other hand Jens supports those who want to outsource business processes to achieve their business goals – from process and KPI definition (Balanced Scorecard) through negotiation issues to setting up Service Agreements and SLAs.
Based in London, Jens works globally.
4. Centris Information Services
We value our relationships and take our commitments to heart. We want our partners to be proud of us and want them to talk about us to their friends. We know that mutual respect goes a long way in this world. We know the value of hard work and the satisfaction of a job well done. Centris offers many solutions to fit your needs for call center and technology based campaigns. Some of our outsource solutions include multilingual agents, complex IVR solutions, broadcast messaging, multi-destination routing, and much more. Lets us know your needs and we will work hard to find the best possible solution.
5. Cincom Systems
Synchrony combines all of the functionality you would expect in a strong contact center offering plus the operation efficiency of a unified, intelligent agent desktop. The desktop is a powerful tool that brings all of the resources, applications and guidance an agent needs to interact, including the ability to present multiple applications so agents never leave the desktop.
* Responsive inbound
* Proactive outbound
* Unified agent desktop
* Analytics and reporting
* Automated, personalized fulfillment
* Agent anywhere
* VoIP support
* Hosted and on-premise
6. Clienting Group S.A
Services
We operate local, regional, nearshore and offshore Contact Center services for Customer Services, Helpdesk, Telesales, Leadgeneration, Collections and Fundraising programs. We design and manage tailored and measurable projects based on three fundamental bases: Processes, Human Resources and Technological Infrastructure.
In Argentina we operates more than 500 workstations.
7. Multienlace
Contact Center solutions provider specializing in the US Hispanic Market. Enabling companies to have a higher return on investment in customer care and customer acquisition. Our bilingual and bicultural personnel knows that it takes more than a Spanish version of the English content to be successful in the US Hispanic Market.
With over 6000 agents, Multienlace has led the Colombian Call Center market for 10 years with unparalleled stability and reliability. Multienlace is a subsidiary of Grupo Bancolombia, the largest bank of Colombia (NYSE: CIB). Contact us 866-554-1003.
8. DOW Networks
DOW Networks provides integrated call center and VoIP solutions with features and functionality to meet the needs of inbound, outbound and blended operations. Our hosted and premises-based solutions are affordable and scalable. We offer predictive and other dialing modes; agent / call monitoring and recording; scripting; workforce adherence; standard and custom reports; Asterisk IP PBX with ACD, IVR and other advanced call handling features. We deliver toll free and local numbers. We serve call centers, worldwide, from offices in the US, Caribbean, Latin America and South Africa.
9. Grindstone Inc.
Our professional call center management staff has extensive experience to ensure the quality of each telesales campaign. Our proprietary recruiting methods allow us to attract top agent talent from many sources. We then match our agents to your specific campaign to professionally represent your company.
10. The Phone Coach
The Phone Coach provides customized phone training to improve telephone customer service in your organization by improving the phone skills and telephone etiquette of your team members. Services include customized training programs, call audits, telephone customer service audits and reports, on-site training, personalized coaching, and call scripting.
11. SalesBuzz.com
SalesBuzz.com is an online e-learning telesales training company. Professional phone sales training done online 24/7 with access to live sales training webinars. Order online and start training ASAP.
12. InSO International Call Center
We are headquartered in Los Angeles with our call center in India. We serve clients across a spectrum of industries through accurate insight, and demonstrated abilities. We provide results-driven call center services for numerous companies nationwide.
We specialize in order taking, sales, telemarketing, CS, tech support, collections, answering, etc. and we have specific results to prove our chosen niche: increasing your sales & retaining your customer base.
You pay us ONLY if we perform. We make this claim since we are confident of our skills. Call us at 626 531 6080 to get a free qu
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