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1. NetLert Communications, Inc
Reporting Package for Avaya (Lucent) Definity ACD. Targeting the Mission Critical Components of your Contact Center—real-time, interval and historical reporting from your Avaya (Lucent) Definity ACD! Now you can get real-time, interval and historical reports without upgrading costly hardware or software. We also provide a wide array of customization of our solutions, tailored for your call or contact center if needed.

2. Wholesale Lists
a division of Silicon Valley's Intec Data Corporation, is the Nations #1 source for Telemarketing and Direct Mail Lists. Our 200 Million record consumer database, and 15 Million record Business Database are among the largest and most comprehensive in the data industry. We service Mortgage, Home Improvement, Travel, Telecom, Research Firms, all Business Services and many many more... With over 12 years of experience we have mastered the Data business. CALL us at 888-808-DATA (3282) EMAIL or visit us online for a Free, no obligation list quote.

3. Custom Telemarketing Services
Since 1987, Custom Telemarketing Services has been focused on outbound Business-to-Business (B2B) projects, primarily for smaller companies. As the owners of a small business, we know our goal is clear: Help our clients get and keep their clients. Call: 1-800-379-2121.

4. ePerformance Consulting
Full service domestic and international consulting service. Extensive hands-on operational experience. Significant business development, outsource selection, contract negotiation and performance evaluation experience. Have built centers throughout the world and established operational processes, procedures, and training programs. Full techology sourcing and evaluation.

5. CallCenterCafe.com
We invite you to become a member of CallCenterCafe.com. Join our community and take advantage of some of the best resources and tools available for Call Center professionals! By becoming a member of CallCenterCafe.com you are opening the door to Industry Best Practices, Professional Growth, New Trends, Employment Opportunities and Call Center tools. CallCenterCafe.com is staffed by Call Center Professionals with a combined total of over 30 years of experience. We offer members a one-stop-shop for information and support to gain insight, tips, skills and solutions.

6. Technology Sales Leads
Based in Ireland and Boston, TSL provides multilingual telemarketing, telesales, lead generation and sales productivity services to B2B technology companies. TSL is the European telesales operation and pipeline creation team for technology companies large and small.

7. Star Processing
Star Processing is a full service payment provider. Star can provide for direct marketing merchants, servicing the mail order, direct response television, catalog and multi-level marketing industries.We can help with credit card, ACH, telephone payment and debit card products. As well as server to server, batch, POS and shopping cart services. We provide customer service rep's full access for inputting credit card and checking transactions. Our one of a kind virtual terminal allows for instant verification for you customer service rep's. We can take care of all your processing needs.

8. 24-7intouch
24-7 INtouch is your source for outsourced call center services! With over 30 years of experience, 24-7 INtouch is an award-winning leader in call center services and live online customer support solutions. Specializing in inbound call center services, order taking, toll free support, and live web chat, 24-7 INtouch has helped a wide range of clients drive sales, reduce costs, and raise customer service levels. We understand that every contact is an opportunity to grow your business. Call 1-800-530-1121 to learn how you can capitalize on all your calls and enhance your customers’ experience.

9. Marlin Logistics and ContactNet
Marlin Logistics and ContactNet has taken Customer Relationship Management to a whole new level that offers high tech support with a high touch approach. Supported by our state-of-the-art management technologies and highly trained representatives, Marlin ContactNet is positioned to provide this strategic customer relationship element to businesses of any size. As your partner, our goal is to help you increase customer retention and maximize your profitability while minimizing the investment in equipment, systems and personnel.

10. Good Leads®
Good Leads provides outsourced business development services for companies that target executive level decision makers in technology-centric markets. Our no risk guarantee allows clients to attain a measurable return on investment by adding qualified leads, appointment setting, event promotion and ongoing branding services to existing sales and marketing plans.

11. AMCAT  Company Profile
Self service IVR software solutions with touch tone (DTMF), voice command, and IVR- ACD integration. Provides information to callers, Collects data and user input, enables applications such as providing account balances.

12. Innovative Call Center Consulting, Inc.
Innovative Call Center Consulting, Inc. Full spectrum of services including: Sales/Customer Service Training, Scripting for Inbound/Outbound programs; mystery shopping, and selection process of outsourcing partners. Track record directing and monitoring high volume informerical and radio calls and increasing revenue by effectively managing and closing calls.

13. VoiceShot Virtual PBX
VoiceShot includes a powerful set of value added services including an auto attendant, virtual pbx, easy online management, unlimited menu options, extensions and voice mail. Powerful call transfer, real time caller key press and caller id reporting means you can promote you company's products and services 24 hours a day, 7 days a week with no busy signals or missed calls. Enhance your company's bottom line and maximize your incoming call productivity with VoiceShot today.

14. ORION Marketing Group, Inc.
ORION Marketing Group is a leading provider of inbound, outbound and live web chat services. We have successfully completed hundreds of client engagements in the Financial, Pharmaceutical, Internet, and Telecommunications industries. We offer a web-based CRM platform (.NET) that integrates easily into existing chat and web servicing platforms. Our hosted CRM platform integrates existing marketing channels creating a true multi-channel service and sales environment. The client portal assures program visibility in real-time. We understand that our success depends on the success of our clients.


 

 

 

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