1. Ventana Call Centers
Outsourcing services, Inbound and outbound. Excellent bilingual English/Spanish and 20 other languages. Inbound Technical support L1, L2 and catalog orders, answering emails, reservations, surveys,Outbound product sales, fund raising and collections. 7x24x365. 4 Offshore centers. Visit www.ventanacallcenters.com
2. L&S TeleServices
L&S TeleServices has created a call center environment where Clients having modest needs operate effortlessly and complex applications simply flourish. But in the end, it’s all about the customer. We select companies who fit within the fabric of what we do, and then completely exceed their expectations. L&S has over two decades of professional call centers experience and as a result, you can expect unparalleled professionalism and service when working with the personnel of Lawrence & Schiller.
3. Provitel S.A 
Our center is located in the Dominican Republic, less than 2 hours away from Florida; our near-shore location gives us access to an outstanding bilingual workforce, having very competitive rates; our experience consists in, bilingual Customer services, bilingual help desk, back office, lead generation and technical support. Our Hispanic market knowledge would provide a competitive advantage to target the largest ethnic market in the US. Our low costs and high quality is the perfect match for companies needing to outsource into a nearshore location such as ours,Contact Ramon Rojas, 809.929.9806.
4. eglobalcall
Multilingual, multimodal contact center headquartered in the US and with agents in Asia. We support multiple channel types including voice, email, chat and web monitoring. We feature the latest technologies, customized by our in-house technical staffs to support your business needs. Reliable, accurate and precise communications are critical today to assure your customers’ satisfaction.
5. 24-7intouch
24-7 INtouch is your source for outsourced call center services! With over 30 years of experience, 24-7 INtouch is an award-winning leader in call center services and live online customer support solutions. Specializing in inbound call center services, order taking, toll free support, and live web chat, 24-7 INtouch has helped a wide range of clients drive sales, reduce costs, and raise customer service levels. We understand that every contact is an opportunity to grow your business. Call 1-800-530-1121 to learn how you can capitalize on all your calls and enhance your customers’ experience.
6. ONVAIO
ONVAIO delivers managed world-class global sourced customer support center outsource solutions to rapidly growing enterprises. ONVAIO helps you grow your business by augmenting your inside technical support organization, manage your customer service delivery requirements to keep you connected with your customers and reduce your back office operations costs.
7. iSKY
If you're looking for an outsourced services provider who can truly represent your brand the way you would, iSKY is the right choice for you. We add value through web reporting and analytics to continually improve results. Bottom line, we strive to be a true extension of our clients' organizations.
iSKY offers truly flexible solutions to meeting our clients customer relationship management needs. Clients may choose what media they'd like to offer (phone, e-mail, mail, chat), what hours they'd like (up to 24x7x365), where they'd like it deployed (on-shore, near-shore, off-shore).
8. QCSS Inc
Customer Service, Order Taking, Lead Generation, Appointment Setting, Telesales, Market Research, Telephone Surveys, Email Response and are just a few of the services that we offer.
9. Customers First
U.S. owned, New York City based call center currently operates a 500 seat state of the art facility in India. We will implement or joint venture with your call center, so you can increase your client base by decreasing your client cost per hour. We typically charge $11.00 per hour, all inclusive, for call center applications, while BPO and data entry are competitively priced on a per project basis. Excellent references are available.
10. ePerformance Consulting
We prodvide domestic and international consulting services. We have built centers from zero basis in China, Atlanta and Virginia and created operations in Hong Kong and Tokyo. We have strong hands-on experience in electronic retailing, direct response, business development and all aspects of outsourcing. We are able to source and assess technology systems, prepare RFPs and develop IVR scripting and routing trees. We evaluate and implement what we recommend.
11. Innovative Call Center Consulting, Inc.
Innovative Call Center Consulting, Inc.
Full spectrum of services including: Sales/Customer Service Training, Scripting for Inbound/Outbound programs; mystery shopping, and selection process of outsourcing partners. Track record directing and monitoring high volume informerical and radio calls and increasing revenue by effectively managing and closing calls.
12. AMCAT
Boost marketing productivity and improve customer service with an award winning Teleservices Solution. Suite includes predictive dialing, IVR, VoIP, Call Monitoring/ Recording, Web agents and Contact Management systems.
13. Motivational Marketing
Founded in 1981, Motivational Marketing, Inc. (MMI) offers proven and reliable outsource Telemarketing Call Center, Consulting and Training Services. MMI specializes in developing and implementing results oriented lead generation, sales, survey, attendance generation and recruiting programs for b to b and b to c companies nationwide. Our state of the art Call Center consists of 110 outbound/inbound stations equiped with internet access, predictive dial technology, digital recording and remote monitoring capabilities. Call us at 800-819-3021 or e-mail Rich Price at rprice@mmius.com.
14. Pronto Connections, Inc.
is Committed to Excellence! We provide 24 x 7 x 365 inbound call center services for mid-size order processing, lead generation and customer service applications. Bilingual in English and Spanish, our customers benefit from our dedicated account management team and exceptional operational experience. Call 800-321-3601 for a free estimate.
|
Consumer Products Industry
