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Education
  Associations
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1. Direct Marketing Association
Whatever you need to make your business more efficient -- information, education, networking opportunities or political representation -- The DMA can deliver it.

2. General
-was formed in Australia in June 1996. The association recognises all Call Centres including help desks. There is no distinction between inbound or outbound, sales or service, or industry. Over the last five years the CCMA has grown from strength to strength in both membership and industry recognition